Shipping policy

Overview

This Shipping Policy applies to all orders placed with EUROLABX through our website. We aim to deliver your products quickly, safely, and transparently, wherever you are in the world.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 3–7 business days
Europe (EU/UK): 3–10 business days
International: 7–15 business days

Delivery times are estimates and may vary due to customs delays, carrier issues, or peak seasonal demand.

Shipping Carriers

We partner with reliable global carriers such as:

DHL
FedEx
UPS
Local postal partners (for last-mile delivery)

The carrier used for your shipment will depend on your location and order size.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information may take up to 24–48 hours to become active.

Customs, Duties & Taxes

EUROLABX is not responsible for any customs duties, import taxes, or additional fees applied by your country.

International shipments may be subject to customs clearance procedures.
Any additional charges must be paid by the customer.

We recommend checking your local import regulations before placing an order.

Shipping Delays

Delays can occasionally occur due to:

Customs clearance
Weather conditions
Carrier disruptions
Peak holiday seasons

We appreciate your patience and will support you in tracking your order if delays occur.

Incorrect Address

It is the customer’s responsibility to ensure that shipping details are correct.

If an order is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.
Please contact us immediately if you notice an error after placing your order.

Lost or Damaged Packages

If your order is lost or arrives damaged:

Contact us within 7 days of delivery or expected delivery date
Provide your order number and supporting photos (if damaged)

We will work with the carrier to resolve the issue as quickly as possible.

Returns Related to Shipping

For information on returns, please refer to our Return & Refund Policy. Shipping costs are generally non-refundable unless the item was incorrectly shipped or defective.